HGV Sales Staff
Playbook
Honor Your Points™
HonorsIntel™ is a proprietary intelligence platform built for Hilton Honors® point redemptions. Across 9,100+ global properties, the Redemption Engine scores every candidate on cents-per-point value, elite-benefit uplift, and program-wide opportunity — surfacing the strongest redemptions in the world in real time. Members get live availability, a Smart CPP Calculator, and a 15-input AI Predictions Engine that flags which properties are most likely to reprice within 12 months. For HGV owners with bHC inventory or Enhanced Redemption, HonorsIntel™ turns average redemptions into luxury global stays.
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1
Training
HonorsIntel™ can be an incredible training tool to get any employee that touches the sales process to become more knowledgeable on Honors Point redemptions and the ratios that deliver value.
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2
On the Table
Any Enhanced Redemption or bHC presentation would benefit greatly from the member portal live availability tabs, Smart CPP Calculator, and Proprietary Content.
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3
Member Anti-Rescission
Owners that become HonorsIntel™ members can browse and dream about future vacations while in escrow and truly plan exotic vacations around the world with their newly acquired Honors Points.
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4
Less Load
Fewer calls from owners to sales staff asking "how do I use what I bought." Should HGV owners subscribe, they will have full access to live availability and our proprietary algorithms — self-service lightens the service load.
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5
Traveling More
Happy owners are traveling. An easy guide to content, algorithms, and live availability will get bHC/Enhanced Redemption HGV owners traveling more, talking in the pool, and sharing with friends and family.
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6
Travel More, Buy More
Spend millions of Honors Points, buy millions more Honors Points.
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7
Rinse & Repeat
ASP up. VPG up. Owner Satisfaction up. Member ROI regularly exceeds 20X the annual membership fee.
